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Door-to-door self-lifting

System > help classification > Ship and pay > Door-to-door self-lifting

Matters needing attention


1. From Monday to Sunday, 09:00-19:00 (part of the point works from 9:00-18:00, in case of national statutory holidays, the press release holidays will prevail, so please pay attention to it)


2. We will reserve three days (natural days) for you after the arrival of the goods at the point of lading, and more than three days (natural days) will be considered as default cancellations (except for national statutory holidays);


3. Money and goods need to be counted in person by customers, and they will no longer be responsible for the amount of money and goods when they leave the pick-up stage.


4. Customers who insure the price of goods shall make an offer on the spot, and will no longer provide price insurance services for their goods when they leave the front and back of the pick-up stage.


5. Ordinary invoice: invoices are issued by the warehouse and sent with the package. The self-collection point does not provide invoicing and exchange services.


Matters needing attention

1.If an ID account has more than one time in a month or more than three times in a year and fails to perform the delivery due to customer reasons within the prescribed time limit, we will deduct 50 points (or 500 gigabeans) per order in the corresponding ID account as freight charges. The time calculation method is: 30 days to one month after the order is successfully submitted, 365 days to one year after the order is successfully submitted.Calculations are not based on natural months or years;


2. For self-service customers, we can accept cash, POS card brushing and check payment (check support for Beijing, Shanghai, Guangzhou, Chengdu, Wuhan, Shenyang, six major cities).Choosing the method of checks payment requires customers to complete the contents of the checks themselves (except in Guangzhou, where all amounts are picked up after arrival, other cities can take delivery of goods less than 5000 yuan, and 5,000 yuan or more must be paid before they are picked up); POS online card brushing only supports bank cards with UnionPay identification;


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